Privacy Policy

MWMX may collect personal information including but not limited to:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment and transaction details
• Account login information
• Membership information
• Giveaway or promotion entries
• Customer support communications

Personal information may be collected when you:

• Create an account
• Place an order
• Join a membership
• Enter a giveaway or promotion
• Subscribe to marketing communications
• Contact customer support
• Interact with the website or social media pages

You may browse certain areas of the website without providing personal information, however some features and services may require it.

MWMX may use your personal information for purposes including:

• Processing orders and payments
• Delivering products and services
• Managing memberships and giveaways
• Providing customer support
• Sending transactional communications
• Sending marketing communications where consent has been provided
• Improving website functionality and customer experience
• Internal business analysis and reporting
• Fraud prevention and security purposes

By subscribing to SMS or email marketing communications from MWMX, you consent to receive promotional messages relating to products, giveaways, launches, offers, updates and other business-related communications.

Users may opt in through website forms, checkout pages, giveaways, membership registrations or other promotional methods operated by MWMX.

Message frequency may vary. Standard carrier message and data rates may apply.

MWMX uses trusted third-party providers including Klaviyo to manage and deliver marketing communications. Your information may be processed by these providers solely for the purpose of delivering communications and related business services.

You may opt out of SMS marketing at any time by replying:

• STOP
• UNSUBSCRIBE
• CANCEL
• or QUIT

You may unsubscribe from marketing emails at any time using the unsubscribe link included in communications.

Once you opt out, you may still receive transactional or service-related communications relating to purchases, memberships or account activity.

MWMX may share personal information with trusted third-party service providers where reasonably necessary to operate the business, including:

• Payment processors
• Shipping and fulfilment providers
• Website and hosting providers
• Marketing and communication platforms
• Analytics and advertising providers
• Customer support services

These providers are only permitted to use information as necessary to provide services to MWMX.

MWMX does not sell or rent personal information to unrelated third parties for marketing purposes.

When visiting the website, certain non-personally identifiable information may automatically be collected including:

• Browser type
• Device information
• IP address
• Pages visited
• Time spent on pages
• Referral sources

This information may be collected through cookies, analytics tools and similar technologies to improve website performance, marketing and user experience.

Users may disable cookies through their browser settings, however some website functionality may be affected.

MWMX takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While reasonable efforts are made to secure information, no method of transmission or storage is completely secure and MWMX cannot guarantee absolute security.

You may request access to personal information held by MWMX, subject to exceptions permitted by law. Requests may require verification of identity for security purposes.

To request access or correction of personal information, please contact MWMX using the contact details available on the website.

MWMX reserves the right to update or modify this Privacy Policy at any time. Updated versions will be published on the website and become effective upon posting.

If you have any questions regarding this Privacy Policy or your personal information, please contact MWMX through the contact details provided on https://mwmx.com.au/.